Data & Privacy
This Privacy Policy explains how DG999 collects, processes, stores, shares and protects the personal data you provide when using the dg999.cam platform. We are committed to handling your information transparently and responsibly, in accordance with the principles set out in this document. Please read this policy carefully before registering or using any DG999 service.
Effective Date: 1 January 2026These six principles summarise how DG999 approaches user data. They supplement — and do not replace — the full policy text below.
DG999 collects only the personal data that is strictly necessary for the purposes described in this policy. We do not collect data speculatively or beyond what is required to operate the platform, verify accounts and comply with applicable obligations.
All personal data is stored using industry-standard technical and organisational security measures. Access to personal data is restricted to authorised personnel on a need-to-know basis. We conduct regular internal reviews of our data security practices.
DG999 does not sell, rent or trade your personal data to third parties for commercial purposes. Data shared with external service providers is limited to what is necessary for the performance of those specific services on our behalf.
This policy clearly identifies what data we collect, why we collect it, how long we retain it and who we share it with. We do not pursue hidden data collection practices. This page will be updated when our practices change, and users will be notified of material changes.
You retain meaningful rights over your personal data, including the right to access, correct, restrict processing of and request deletion of your data, subject to applicable legal obligations and legitimate processing grounds. See the User Rights section for full details.
DG999 uses cookies and similar tracking technologies for session management, analytics and user preference storage. Cookie usage is described in detail in Section 8 of this policy. You can manage cookie consent preferences through your browser settings at any time.
This Privacy Policy (hereinafter referred to as "Policy") is issued by DG999 (hereinafter referred to as "DG999", "we", "us" or "our") in respect of the website accessible at dg999.cam and all associated services, features and functionality offered through the platform (collectively, the "Platform").
DG999 is an English-language online gambling information and entertainment platform targeting Pakistani users. This Policy governs the collection, use, storage, sharing and protection of personal data submitted by or collected from users ("User", "you" or "your") in connection with their use of the Platform.
By registering an account, using the Platform or continuing to browse dg999.cam, you acknowledge that you have read and understood this Policy and that you consent to the data processing practices described herein. If you do not agree to this Policy, you must immediately cease using the Platform.
For the purposes of this Policy, the following definitions apply:
Any information relating to an identified or identifiable natural person. This includes name, email address, date of birth, residential address, IP address, payment details and device identifiers, among other categories described in Section 3.
Any operation performed on personal data, including but not limited to collection, storage, use, disclosure, transmission, erasure or destruction, whether by automated or manual means.
DG999 acting in its capacity as the entity that determines the purposes and means of processing personal data submitted through the Platform.
An external service provider engaged by DG999 to process personal data on its behalf for specific operational purposes, including KYC verification providers, payment processors and analytics services.
A freely given, specific, informed and unambiguous indication of the User's agreement to the processing of their personal data for a stated purpose, expressed by a clear affirmative action such as account registration acceptance or cookie consent confirmation.
Small text files placed on a User's device by the Platform for the purposes of session management, analytics and preference storage, as further described in Section 8.
DG999 collects the following categories of personal data, subject to the context in which they arise:
| Category | Examples | Collection Context |
|---|---|---|
| Identity Data | Full name, date of birth, nationality, government-issued ID details | Account registration; KYC verification |
| Contact Data | Email address, residential address, city (e.g., Karachi, Lahore, Islamabad) | Account registration; support communications |
| Financial Data | Payment method type, transaction amounts (PKR), partial payment identifier | Deposit and withdrawal processing |
| Technical Data | IP address, browser type, device type, operating system, screen resolution | Automatic collection on platform access |
| Usage Data | Pages visited, session duration, game history, betting activity, bonus usage | Platform interaction tracking |
| Communications Data | Live chat transcripts, email correspondence, support ticket content | Support channel interactions |
| Preference Data | Language preference, responsible gambling tool settings, notification opt-ins | Account settings and consent management |
We do not knowingly collect special categories of sensitive personal data such as biometric data, health information or political opinions unless required for a specific regulatory compliance purpose and only with appropriate safeguards in place.
DG999 collects personal data through the following mechanisms:
All data collection on DG999 is conducted with the aim of operating the platform lawfully and effectively. Where data is collected via automated means, this is disclosed in Section 8 of this Policy.
DG999 processes personal data for the following stated purposes:
DG999 processes personal data on the following legal bases:
DG999 does not sell personal data to third parties. We may share personal data with the following categories of recipient, strictly limited to what is necessary for the stated purpose:
All third-party processors engaged by DG999 are contractually obligated to handle personal data only for the specified purpose, to maintain appropriate security standards and to refrain from further disclosures without authorisation.
DG999 uses cookies and similar tracking technologies to operate the Platform effectively and improve your experience. The following categories of cookies are used:
| Cookie Type | Purpose | Consent Required |
|---|---|---|
| Strictly Necessary | Session management, login authentication, security controls, platform functionality essential to core operation | No — essential to service |
| Functional / Preference | Remembering user preferences such as language selection, responsible gambling tool settings and display options | Yes — consent-based |
| Analytics | Monitoring page views, session duration, navigation paths and platform performance metrics to improve the Platform | Yes — consent-based |
| Marketing | Tracking interactions with promotional content for conversion measurement purposes, where User has opted in to marketing communications | Yes — explicit opt-in required |
You may manage your cookie preferences by adjusting your browser settings to refuse or delete cookies. Note that disabling strictly necessary cookies may affect Platform functionality. Withdrawing consent for functional or analytics cookies will not affect your ability to use core Platform features. Most modern browsers provide cookie management controls in their settings or privacy menus.
DG999 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal or regulatory obligations. Indicative retention periods are as follows:
Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised in accordance with DG999's internal data lifecycle procedures.
DG999 implements appropriate technical and organisational measures to protect personal data against unauthorised access, accidental loss, alteration, disclosure or destruction. Our security measures include, but are not limited to:
While DG999 takes data security seriously and applies proportionate measures, no data transmission over the internet or electronic storage system can be guaranteed to be fully secure. Users are responsible for maintaining the security of their own account credentials and for notifying DG999 immediately if they suspect unauthorised access to their account.
Subject to applicable law and the legitimate processing grounds on which DG999 relies, you have the following rights in respect of your personal data:
You may request a copy of the personal data DG999 holds about you. We will respond to verified access requests within a reasonable timeframe, typically within thirty (30) days.
If your personal data held by DG999 is inaccurate or incomplete, you may request its correction or completion via your account settings or by contacting support.
You may request the deletion of your personal data where it is no longer necessary for the purpose collected, where consent is withdrawn or where processing is unlawful — subject to overriding legal retention obligations.
You may request that DG999 restrict processing of your data in certain circumstances, such as while the accuracy of data is being contested or while an objection to processing is being assessed.
Where processing is based on consent or contractual necessity and carried out by automated means, you may request a copy of your data in a structured, commonly used and machine-readable format.
You may object to processing carried out on the basis of legitimate interests, including profiling, where you have grounds relating to your particular situation. You may also object to direct marketing at any time.
To exercise any of the above rights, please contact DG999 using the contact details in Section 16. We may require identity verification before processing a data subject request. We will respond within thirty (30) days of a verified request, or notify you if an extension is required.
The DG999 platform is strictly intended for adults aged 18 years and above — or the higher minimum age required by the operator's licence jurisdiction, whichever is greater. DG999 does not knowingly collect personal data from individuals below the minimum age threshold.
We employ age verification controls at registration to prevent access by minors. Where DG999 becomes aware — through its own monitoring or through notification — that personal data has been collected from a User who does not meet the minimum age requirement, such data will be deleted promptly and the associated account closed.
Parents or guardians who believe that a minor has registered an account or provided personal data to DG999 are urged to contact us immediately via the support channels described in Section 16 so that the matter can be addressed without delay.
DG999 may transfer personal data to and store it in jurisdictions outside Pakistan, including the jurisdiction in which the platform operator holds its principal gambling licence. DG999 takes steps to ensure that any such transfer is subject to appropriate safeguards to protect the security and confidentiality of the data.
Where personal data is transferred to third-party processors located outside Pakistan, DG999 requires contractual data processing agreements to be in place that impose equivalent data protection obligations on those processors. Users acknowledge that data protection laws in other jurisdictions may differ from those in Pakistan.
DG999 does not warrant that the data protection standards of any receiving jurisdiction are equivalent to those of Pakistan or any particular standard. This Policy and its application should be considered in this cross-border operational context.
DG999 is an English-language platform targeting Pakistani users. The following contextual notes are relevant to Pakistani users specifically:
DG999 reserves the right to amend, update or revise this Privacy Policy at any time. Where material changes are made to this Policy, DG999 will take reasonable steps to inform registered Users — this may include a prominent notice on the Platform, a notification within the User account dashboard or an email to the address associated with your account.
The revised Policy will take effect from the date indicated at the top of the document. Your continued use of the DG999 platform following the effective date of any amendments constitutes your acceptance of the revised Policy. If you do not agree to the revised Policy, you must cease using the platform and may request account closure in accordance with the Terms and Conditions.
The version of this Policy currently published on dg999.cam/privacy-policy is always the operative version. DG999 recommends that Users review this page periodically to remain informed of any updates.
If you have any questions, concerns or requests relating to this Privacy Policy or the processing of your personal data by DG999, please contact our support team through the following channels:
DG999 does not publish phone numbers on this platform. All support — including privacy enquiries and data subject requests — is handled through the Live Chat and email channels described above.
DG999 handles your data with transparency and purpose. Review our full Terms and Conditions, explore our Responsible Gambling tools, or return to the homepage to continue exploring the platform.